Help Center

How can we help you?

Find answers to common questions, get technical support, and learn more about our products and services.

Frequently Asked Questions

Orders & Shipping

How long does shipping take?

Standard shipping takes 3-5 business days. Express shipping takes 1-2 business days.

Do you offer free shipping?

Yes, we offer free shipping on orders above ₹500 within India.

Can I track my order?

Yes, you can track your order using the tracking number sent to your email.

Payments

What payment methods do you accept?

We accept credit/debit cards, UPI, net banking, and cash on delivery.

Is my payment information secure?

Yes, all payments are processed through secure, encrypted channels.

Can I pay cash on delivery?

Yes, COD is available for orders within India with a small additional fee.

Returns & Refunds

What is your return policy?

30-day return policy for unused items in original packaging.

How do I return an item?

Contact our support team to initiate a return and get a return label.

When will I get my refund?

Refunds are processed within 5-7 business days after we receive the returned item.

Technical Support

Do you provide technical documentation?

Yes, comprehensive documentation is available for all our products.

Can you help with product selection?

Our technical team can help you choose the right components for your project.

Do you offer installation support?

We provide detailed guides and can connect you with certified installers.

Still need help?

Can't find what you're looking for? Our support team is available 24/7 to help you with any questions or issues.

Phone: +91 91020 72525

Email: reach@robosemi.in

Available 24/7 for your convenience

Additional Resources

Documentation

Comprehensive guides and technical documentation for all products

Community Forum

Connect with other users and get help from the community

Video Tutorials

Step-by-step video guides for installation and setup