Privacy Policy

Your Privacy Matters

We are committed to protecting your privacy and ensuring the security of your personal information.

Last updated: January 1, 2024

Overview

RoboSemi Technologies ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

This policy applies to all information collected through our website, mobile applications, and any related services, sales, marketing, or events.

Information We Collect

Personal Information

  • • Name, email address, and phone number
  • • Billing and shipping addresses
  • • Payment information (processed securely through third-party providers)
  • • Account credentials and preferences
  • • Communication history and support interactions

Automatically Collected Information

  • • IP address and device information
  • • Browser type and version
  • • Pages visited and time spent on our website
  • • Referring website and search terms
  • • Cookies and similar tracking technologies
How We Use Your Information
  • Order Processing: To process and fulfill your orders, including payment processing and shipping
  • Customer Service: To provide customer support and respond to your inquiries
  • Account Management: To create and manage your account and preferences
  • Marketing: To send promotional emails and newsletters (with your consent)
  • Website Improvement: To analyze usage patterns and improve our website and services
  • Legal Compliance: To comply with applicable laws and regulations
  • Security: To protect against fraud and unauthorized access
Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and conducting business
  • Payment Processors: With secure payment processing companies to handle transactions
  • Shipping Partners: With logistics companies to deliver your orders
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  • • SSL encryption for data transmission
  • • Secure servers and databases
  • • Regular security audits and updates
  • • Access controls and employee training
  • • PCI DSS compliance for payment processing
Your Rights and Choices
  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Cookies: Manage cookie preferences through your browser settings
International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

Essential Cookies

Required for website functionality and security

Analytics Cookies

Help us understand how visitors use our website

Marketing Cookies

Used to deliver relevant advertisements

Preference Cookies

Remember your settings and preferences

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email: privacy@robosemi.in

Phone: +91 91020 72525

Address: RoboSemi Technologies, Mumbai, Maharashtra 400001, India