Hassle-Free Returns
We want you to be completely satisfied with your purchase. Our flexible return policy ensures peace of mind.
30-Day Returns
Return items within 30 days of delivery
Original Condition
Items must be unused and in original packaging
Free Returns
Free return shipping for defective items
Returnable Items
- • Unused products in original packaging
- • Items with all accessories and manuals
- • Products with original tags/labels
- • Defective or damaged items
- • Wrong items shipped
- • Items not as described
Non-Returnable Items
- • Custom or personalized products
- • Software or digital downloads
- • Items damaged by misuse
- • Products without original packaging
- • Items returned after 30 days
- • Consumable items (batteries, etc.)
Initiate Return
Contact us or use online return form
Get Return Label
We'll email you a prepaid return label
Pack & Ship
Pack item securely and ship back
Get Refund
Refund processed within 5-7 days
Refund Timeline
- • Processing: 1-2 business days after receipt
- • Credit Card: 3-5 business days
- • Debit Card: 5-7 business days
- • UPI/Wallet: 1-3 business days
- • Bank Transfer: 3-7 business days
Refund Method
- • Same payment method used for purchase
- • Full refund for defective items
- • Shipping charges refunded if our error
- • Partial refunds for damaged packaging
- • Store credit option available
We offer exchanges for defective items or wrong products shipped. Exchanges are subject to stock availability.
Same Product Exchange
Exchange for the same product if defective or damaged during shipping.
Different Product Exchange
Exchange for a different product of equal or higher value (pay difference).
Products under warranty can be returned for repair or replacement even after the 30-day return period.
Warranty Coverage
- • Manufacturing defects covered
- • Free repair or replacement
- • Warranty period varies by product
- • Original purchase receipt required
Our customer service team is here to help you with any return or refund questions.
Email Support
returns@robosemi.in
Phone Support
+91 91020 72525
Support Hours
Mon-Fri: 9AM-6PM IST