Warranty Policy
Comprehensive Warranty Protection
We stand behind the quality of our products with comprehensive warranty coverage and dedicated support.
Warranty Coverage
1 Year Standard
Most products covered for 12 months
Manufacturing Defects
Full coverage for factory defects
Easy Claims
Simple online warranty claim process
Warranty Periods by Category
| Product Category | Warranty Period | Coverage Type |
|---|---|---|
| Arduino Boards | 12 months | Manufacturing defects |
| Raspberry Pi | 12 months | Manufacturing defects |
| Sensors | 6-12 months | Functional defects |
| Motors & Actuators | 12 months | Mechanical & electrical |
| Power Supplies | 24 months | Full replacement |
| Accessories | 6 months | Manufacturing defects |
What's Covered Under Warranty
Covered Issues
- • Manufacturing defects
- • Component failures under normal use
- • Electrical malfunctions
- • Premature wear of parts
- • Software bugs (for programmable devices)
- • Performance issues below specifications
Not Covered
- • Physical damage from misuse
- • Water or liquid damage
- • Damage from incorrect wiring
- • Normal wear and tear
- • Damage from power surges
- • Modifications or alterations
How to Claim Warranty
1
Contact Support
Email or call our support team
2
Provide Details
Order number and issue description
3
Send Product
Ship item to our service center
4
Get Resolution
Repair or replacement within 7-10 days
Required Information for Claims
- • Original order number or invoice
- • Product serial number (if applicable)
- • Detailed description of the issue
- • Photos or videos of the problem
- • Purchase date and retailer information
Extended Warranty Options
Extend your warranty coverage for additional peace of mind and protection.
Extended Warranty Plus
- • Additional 12 months coverage
- • Includes accidental damage
- • Priority support
- • Free shipping for repairs
Starting from ₹99
Premium Care
- • 24 months total coverage
- • Comprehensive protection
- • 24/7 technical support
- • Advance replacement option
Starting from ₹199
International Warranty
Our warranty coverage extends globally for your convenience.
Global Coverage
- • Valid in 50+ countries
- • Local service centers available
- • Same warranty terms apply
- • Multi-language support
Service Locations
- • India: Mumbai, Delhi, Bangalore
- • USA: California, Texas, New York
- • Europe: London, Berlin, Paris
- • Asia: Singapore, Tokyo, Seoul
Warranty Support Contact
Our dedicated warranty support team is ready to assist you with any warranty-related questions or claims.
Phone Support
+91 91020 72525
Mon-Fri: 9AM-6PM IST
Email Support
warranty@robosemi.in
24-48 hour response